We are pleased to announce that WebPal has successfully completed its server migration. Our hosting infrastructure has been upgraded to a larger, more powerful server to improve performance, stability, reliability, and security.
We thank all our customers for their patience and cooperation throughout the migration process.
Although the migration is complete, a small number of websites may require additional attention before they function normally.
If your website is not loading, your domain may still be pointing to the old server IP address or using outdated DNS records.
If you use WebPal nameservers, please allow time for any pending DNS propagation.
If you manage your DNS through Cloudflare or another DNS provider, verify that your records point to the correct new server IP address.
If you are unsure which IP address to use, contact our support team before making changes.
As part of the server upgrade, we have upgraded PHP to version 8.4 across our hosting environment to maintain a secure and modern hosting platform.
Some older websites, themes, plugins, or custom scripts may not be fully compatible with PHP 8.4. This can cause PHP errors, broken layouts, or certain website features to stop working.
If your website was functioning before the migration but is now displaying errors, our support team can help investigate the cause and identify the necessary fixes.
If your website is not loading, showing errors, or experiencing unexpected behavior, please reach out to us.
WhatsApp: 9802096633
Support Tickets: Log in to your WebPal client area and create a support ticket.
When contacting support, please provide your domain name, the error you are experiencing, and a screenshot if possible. This will help us investigate the issue more quickly.
Important: Please do not change your DNS records or PHP settings without confirming the correct configuration for your hosting account.
We apologize for any inconvenience caused during the migration and appreciate your continued trust in WebPal.
WebPal Support Team
